Shipping & Return Policy
Shipping
We have free shipping for all our items anywhere in USA
mainland. For shipment outside United States mainland e.g. Alaska, Hawaii and
Puerto Rico, please contact us for shipping rates. We will also ship items using
Next Day, 2nd Day and Three Day Services for rush order. Please contact us for
shipping rate, we will share 20% to 40 % of the shipping cost for rush orders.
For all patio furniture and garden accessories items are shipped via UPS, and motor freight companies. These
shipping companies do not deliver to P.O. boxes address, so we need a street address
for shipping. A phone number is also required for all delivery orders. Most of
the shipping companies use the phone number to schedule delivery.
Tax Information
8.75% sales tax will be added for shipment to California. There is no sales tax for shipment going outside of California.
Warranty
Our products are warranted to the original owner for one year from the date of purchase against defects in workmanship and materials. This allows for replacement of any defective component at no charge within the first 1 year. Depending on the damage or claim, Classicpatiofurniture.com will resolve the situation by using one of the following ways.
A) Send replacement part or hardware
(B) Repair item in our workshop, Hayward, CA.
(C) Replace with new item.
The warranty does not cover damages caused by the effects of normal wear and tear, severe weather occurrences, negligence, misuse, and unauthorized repairs.
Return Policy
We offer a 30 days money back guarantee on all products sold on Classicpatiofurniture.com. All products must be returned in their original packaging, and must be in new condition.
In the event of a return, the purchase price of your product will be refunded, less shipping costs.
Please be aware that products with SHIPPING INCLUDED will still have shipping charges deducted from your refund, in the event of a return.
Contact customer service with your return request.
Send package back to shipper (we will provide address).
Credit is given when received, inspected, and processed.
If you refuse an item delivered by a commercial freight company for any reason other than externally visible damaged merchandise, the item shall be treated as a return and return shipping charges shall be applied to you.
Thank you for shopping with us.
CANCELLATION POLICY:
A Cancellation fee will be applied for orders placed if the following criteria are not met:
Cancellation arrangements must be made by phone or email with a company representative. Cancellations must be made the same day the order was placed, during business hours of 8:00am to 6:00pm PST
CANCELLATION FEE:
VISA / MASTERCARD - 2.5% OF TOTAL PURCHASE PRICE.
AMERICAN EXPRESS / DISCOVER - 3.5% OF TOTAL PURCHASE PRICE.
Any Additional questions, please contact us by e-mail or by phone. Our e-mail address is sales@classicpatiofurniture.com
Direct Phone:-510-750-6055
Fax:- 510-675-0662
ClassicPatioFurniture.com is online Unit Of J & M Decorations Inc.
Shipping & Return Policy
